I HAVE A QUESTION FOR YOU, SK Designer Living!

Can I view the products in person prior to purchase?

Yes, of course. Showroom address is:

94 Malcolm Road, Braeside, VIC, 3195

Monday – Friday between 9am and 3pm

Saturday between 9am and 1pm

Do your products come flat packed, or are they fully assembled?

Most of our items require simple assembly but please don’t worry because we will supply you with the tools necessary for the job. If you require your items to be assembled, we can arrange this at a further cost.

What is the best way to contact SK Designer Living?

You can contact us via email info@skdesignerliving.com.au or by calling us on 03 9580 5068

How can I pay for my order?

We have many payment options available. You can pay using Visa, MasterCard, PayPal or direct deposit. These payment options can be easily selected at the checkout screen.

Where does SK Designer Living ship to?

We are able to deliver to any address within Australia using our courier or your own personal courier company, however this option will need to be arranged with us prior to making a purchase .Unfortunately we are not able to ship internationally but if you would like to organise your own international shipping, we are able to deliver to any port within Australia for you. Alternatively, you can organise for your order to be picked up from our warehouse in Braeside, Victoria.

What happens after I place my order online?

After you have placed your order online, you will receive a confirmation email containing your order details. If the item/s chosen are out of stock or we are unable to process the payment, we will contact you within 2 business days of receiving your order. Once your order has been processed, we will contact you by email, SMS or telephone to provide you with the relevant tracking information for your order.

When should I expect to receive my order?

Your location and the size of the order may impact on the time frame of receiving your goods. Provided all items are in stock, delivery times are as follows:

Melbourne Metro - we will arrange a delivery date with the customer

Interstate Metro areas vary between 1-7 working days

Remote and rural areas vary between 5-14 working days.

For urgent delivery enquiries or special requirements, please contact us on sales@skdesignerliving.com.au

How can I track my order?

Our policy is to keep you informed. Once your order has been dispatched, we will contact you by email or SMS with the relevant tracking information so you can keep a close eye on your delivery.

Will the courier help me bring the item/s inside my house?

All deliveries are to your front door only.

Can I arrange my own shipping?

Yes, you can arrange your own shipping, however you must let us know first if you will be using your own courier.

SK Designer Living will not take any responsibility for orders being shipped with your courier.

Can I pick up my order?

Yes. Any order can be collected from our warehouse, at no charge.

Please contact us to confirm your order prior to pick up.

Warehouse address is 94 Malcolm Road, Braeside, VIC, 3195

Monday – Friday between 9am and 3pm

Saturday between 9am and 1pm

Is there a warranty on SK Designer Living products?

All furniture have a 12 month warranty (unless specified otherwise on item description). We warrant all goods under normal usage, to be free from defects in material and workmanship.

Warranty will not cover normal wear & tear.

What happens if my product needs to be repaired?

SK Designer Living will repair your product if it’s under warranty. You will be required to return the item back to us at your own expense  and we will ship it back to you; all we ask is that you ensure the item is packaged securely.

Can I return my order if I change my mind?

Yes, we provide an unconditional return policy on furniture purchased from our website sight unseen excluding lighting and custom orders. If for any reason whatsoever you are not satisfied, please return in original, unmarked condition and packaging within 7 days for a full refund less freight. Once we receive the returned products, we will issue your refund within 72 hours. Please note that if your goods are assembled and packaging removed, we cannot accept a change of mind return.

SK Designer Living

94 Malcolm Road, Braeside, VIC, 3195.