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Frequently Asked Questions

Listed below are the frequently asked questions about SK Designer Living.

Can I view the products in person prior to purchase?keyboard_arrow_down

Yes, of course. Showroom address is:

94 Malcolm Road, Braeside, VIC, 3195


Monday – Friday between 9am and 3pm

Saturday between 9am and 1pm

Sunday: Closed

Do your products come flat packed, or are they fully assembled?keyboard_arrow_down

Most of our items require simple assembly but please don’t worry because we will supply you with the tools necessary for the job. If you require your items to be assembled, we can arrange this at a further cost.

What is the best way to contact SK Designer Living?keyboard_arrow_down

You can contact us via email or by calling us on 03 9580 5068

How can I pay for my order?keyboard_arrow_down

We have many payment options available. You can pay using Visa, Mastercard, American Express, Discover & Diners Club, Japan Credit Bureau (JCB), China UnionPay (CUP), PayPal, Direct Deposit (EFT), AfterPay or ZipPay. These payment options can be easily selected at the checkout screen.

What happens after I place my order online?keyboard_arrow_down

After you have placed your order online, you will receive a confirmation email containing your order details. If the item/s chosen are out of stock they will be dispatch once all items are in stock. If we are unable to process the payment, we will contact you within 2 business days of receiving your order. Once your order has been processed, we will contact you by email, SMS or telephone to provide you with the relevant tracking information for your order.

Where does SK Designer Living ship to?keyboard_arrow_down

We are able to deliver to any address within Australia (unless specified otherwise on item description) using our courier or your own personal courier company, however this option will need to be arranged with us prior to making a purchase .Unfortunately we are not able to ship internationally but if you would like to organise your own international shipping, we are able to deliver to any port within Australia for you. Alternatively, you can organise for your order to be picked up from our warehouse in Braeside, Victoria.

When should I expect to receive my order?keyboard_arrow_down

Your location and the size of the order may impact on the time frame of receiving your goods. Provided all items are in stock, delivery times are as follows:

Melbourne Metro - we will arrange a delivery date with the customer

Interstate Metro areas vary between 1-7 working days

Remote and rural areas vary between 5-14 working days.

For urgent delivery enquiries or special requirements, please contact us on

How can I track my order?keyboard_arrow_down

Our policy is to keep you informed. Once your order has been dispatched, we will contact you by email or SMS with the relevant tracking information so you can keep a close eye on your delivery.

Will the courier help me bring the item/s inside my house?keyboard_arrow_down

All deliveries are to your front door or ground floor only.

Can I arrange my own shipping?keyboard_arrow_down

Yes, you can arrange your own shipping, however you must let us know first if you will be using your own courier.


SK Designer Living will not take any responsibility for orders being shipped with your courier.

Can I pick up my order?keyboard_arrow_down

Yes. Any order can be collected from our warehouse, at no charge.

Please contact us to confirm your order prior to pick up.

Warehouse address is 94 Malcolm Road, Braeside, VIC, 3195


Monday – Friday between 9am and 1pm

Saturday between 9am and 1pm

Sunday - CLOSED

Is there a warranty on SK Designer Living products?keyboard_arrow_down

All furniture have a 12 month warranty (unless specified otherwise on item description). We warrant all goods under normal usage, to be free from defects in material and workmanship.

What happens if my product needs to be repaired?keyboard_arrow_down

SK Designer Living will repair your product if it’s under warranty. You will be required to return the item back to us at your own expense and we will ship it back to you; all we ask is that you ensure the item is packaged securely.

Can I return my order if I change my mind?keyboard_arrow_down

We provide return policy on furniture purchased from our website excluding all lighting products. If for any reason whatsoever you are not satisfied, please return in original, unmarked condition and packaging within 7 days for a refund less freight. Return must be arranged prior via email ( Unwanted items must be returned to the following address in full original packaging:

SK Designer Living

94 Malcolm Road, Braeside, VIC, 3195

Monday to Friday: 9am - 3pm

Please be aware:

  1. Return shipping cost covered and arranged by customer (to our warehouse)
  2. The item must be returned in ‘as-new’ condition

Requirements of ‘as new’ condition are as follows, the item must:

  1. Not be used
  2. Not be assembled
  3. Not be damaged at all
  4. Packed in all the original packaging
  5. Packaging to not be damaged
  6. Include all tools and hardware